Terms of service

Terms of Service

By using this website and placing an order with Pawvik ("we", "us", "our"), you agree to the following terms. Please read them carefully before making a purchase.

1. About Us

Pawvik is a UK-based online retailer of premium pet products. Contact us at info@pawvik.com

2. Orders & Acceptance

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion — for example, due to pricing errors, suspected fraud, or items being out of stock. You will be notified and fully refunded if your order is cancelled.

3. Pricing

All prices are shown in GBP (£) and include applicable taxes. We reserve the right to change prices at any time without notice. Your order will be charged at the price shown at checkout at the time you place your order.

4. Delivery

Delivery timeframes are estimates and not guaranteed. We are not liable for delays caused by customs, postal services, or events outside our reasonable control. See our Shipping Policy for full details.

5. Returns & Refunds

Please see our Refund & Returns Policy for full details.

6. Product Descriptions

We endeavour to ensure all product descriptions and images are accurate. Minor variations in colour may occur due to screen settings.

7. Intellectual Property

All content on this website — including images, text, logos, and design — belongs to Pawvik and may not be reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Pawvik's total liability for any claim arising from your use of this website or any purchase shall not exceed the value of the order in question.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these terms from time to time. The current version will always be available on this page. Continued use of the website after changes constitutes acceptance of the updated terms.